Testimonials on websites I'm not a big fan of. Mr T from Guildford says you're brilliant kind of comment. But now and again I recieve something that I am so proud of that you just have to let people know. This is a text from a client whose large installation project we just completed.
Thanks for getting the job finished today. the 2 guys and yourself are a pleasure to deal with and v helpful - it's refreshing to deal with a company that knows what they are doing. Thanks again
That is what Lyric is about and I couldn't be more proud
For hifi customers I think this email sums up what we are about:
Thanks for your advice this morning.
Got the system up and running and surprise surprise the old castles sound even better than with the arcam, and the apollo/brio combination is amazing.
The Planar 3 is so much better with the updated cartridge and belt.
You mentioned streaming, but you know there is just something about changing the CD and turning over the record, makes you feel part of the system.
Going to lie down in a dark room.
Talk to you later about new speakers.
Every client must be treated as an individual, I want to give you the best options and you can pick the best solution for your needs, this chap loves his music and wanted help choosing a table-top solution to stream music.
This is a follow-up note of thanks for your time and help last week when I was in the store.
I’ve been running the Qb in now since Friday night and its exactly what I was looking for. With the right quality of music it absolutely sings and I’ve been playing some of the Master albums and playlists on Tidal. It handles this exceptionally well and although it’s not the Mu-So I’m more that happy with it.
Radio Paradise is also a bit of a surprise. This is not my usual sort of listening genre but the eclectic mix is refreshing and I’ve been tuning in a lot more than expected so thanks for the recommendation.
Thanks again for you’re help and I’ll look forward to seeing you again in the near future.
Warranties and back-up are a very important part of every Lyric sale. Everything we supply carries a minimum of 2 years parts and labour, some products are even longer, Linn are 5, Rega are unlimited.
Even out of warranty we offer full service, however this only applies to our clients. We do not service products not supplied by us.
Arcam has a 2 year warranty
Cyrus has a 2 year warranty
Denon has a 2 year warranty
Epson projectors have a 2 year warranty with extended warranties available
Harbeth have a 5 year warranty
Kef has a 5 year warranty on speakers, 2 years on electronics
Linn has a 2 year warranty, extended free to 5 when you register your new product online
Lutron has a 5 year warranty
Marantz has a 2 year warranty
Naim Audio has a 2 year warranty, extends when registered
Rako has a 2 year warranty
Rega has an unlimited warranty for manufacturing defects
Ruark Audio has a 2 year warranty
Sim2 has a 2 year warranty, 6 months on lamps
Sonos has a 2 year warranty
Sony projectors have a 3 year warranty
Velodyne has a 5 year warranty